Frequently Asked Questions

Contact us if your question isn’t answered here.

  • Currently, none of our doctors are accepting new patients.

  • Yes, all physicians in the clinic use same day bookings in their practices. As part of their practice this is what it means: each day that these physicians work in the clinic, there will be some appointments that have been pre-booked for patients, and there will be some appointments that are held open until that morning for emergencies/same day appointments. This means you have to phone in the morning your family physician is working to book a same day appointment.

    You are still encouraged to pre-book with your family practitioner.

  • Clinic policy is that patients need to book an appointment to renew their prescriptions. Patients can check with their Pharmacy, as some prescriptions can be renewed for a period of time through your pharmacist.

  • We are now conducting some visits virtually via telephone when appropriate, depending on the reason for your visit.

    The doctor may call from a "No caller ID" or "Blocked" number. Please be patient while waiting for your doctor to call. There are times we may be running behind..