Frequently Asked Questions
Contact us if your question isn’t answered here.
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Currently, none of our doctors are accepting new patients.
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Yes, all physicians in the clinic use same day bookings in their practices. As part of their practice this is what it means: each day that these physicians work in the clinic, there will be some appointments that have been pre-booked for patients, and there will be some appointments that are held open until that morning for emergencies/same day appointments. This means you have to phone in the morning your family physician is working to book a same day appointment.
You are still encouraged to pre-book with your family practitioner.
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Clinic policy is that patients need to book an appointment to renew their prescriptions. Patients can check with their Pharmacy, as some prescriptions can be renewed for a period of time through your pharmacist.
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We are now conducting some visits virtually via telephone when appropriate, depending on the reason for your visit.
The doctor may call from a "No caller ID" or "Blocked" number. Please be patient while waiting for your doctor to call. There are times we may be running behind..